BluePrint Cabinets Customer Care

Missing or damaged item?

We are sorry something was not right with your order. Use this form to tell us exactly what is missing or damaged so our team can review everything together and get your claim moving.

Please inspect your entire order before submitting. Include every missing or damaged item in one claim. BluePrint Cabinets covers one replacement shipment per order; additional claims for the same order may require an additional shipping charge.

1Check every boxOpen and inspect the full order, including fillers, panels, hardware, and accessories.

2Gather the detailsHave your order number, item codes, and clear photos of each affected item ready.

3Submit one claimList all deficiencies together so they can be reviewed and shipped together.

Leave this empty

Customer and order details

Fields marked * are required.

Customer name *

Order or invoice number *

Email *

Phone *

Delivery or pickup date *

BluePrint Cabinets location *

What best describes this claim? *

Missing item Damaged item Incorrect item Multiple issues

List every deficient item

Item codes and issues *Use the item code from your paperwork or box label. Include the component affected (door, drawer front, side panel, hinge, hardware, etc.) and what is wrong or missing.

Additional details *

Photos (optional)Upload clear photos of every affected item, the item label/code, and the packaging if it arrived damaged. Maximum 10 files.

I have inspected my full order and included every missing, damaged, or incorrect item in this one claim. I understand BluePrint Cabinets covers one replacement shipment per order.